7u7bd Privacy Policy

7u7bd is a safe and reliable mobile casino and sports betting platform for players in Bangladesh. This privacy policy describes how we collect, process, store, and protect the personal information of users of our website and services.

This policy applies to all individuals who visit the 7u7bd website, register an account, or use any of our services. By using our platform, you are considered to have accepted the terms set out in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

We may update our privacy policy from time to time. When changes are made, we will note the updated date on this page. For important changes, we will try to notify you by email.

7u7bd collects various types of information, which are described in detail below:

2.1 Information You Provide Directly

Information you provide when registering an account and using our services:

• Full name and date of birth (for age verification — users aged 21 and above only)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• National ID card or passport number (for identity verification purposes)
• Financial transaction history

2.2 Automatically Collected Information

Information collected automatically when you use our platform:

• IP address and device information
• Browser type and operating system
• Activity logs on the platform (login times, game history)
• Information from cookies and similar tracking technologies
• Location information (subject to your permission)

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification agencies and fraud prevention service providers.

7u7bd uses your information for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To ensure gaming, betting, and payment processing run smoothly.
• Financial Transactions: To process deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
• Customer Support: To help resolve your complaints and issues.
• Security and Fraud Prevention: To prevent unauthorized access and financial fraud.
• Age Verification: To ensure services are provided only to users aged 21 and above.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To improve user experience and service quality.
• Responsible Gaming Monitoring: To identify unusual gaming behavior and provide necessary support.

We never sell, rent, or transfer your personal information to third parties for commercial purposes.

7u7bd may share your information with certain third parties in limited circumstances and under strict safeguards:

4.1 Payment Processors

Information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. This information is limited to the specific transaction and follows the highest security standards.

4.2 Identity Verification Agencies

Limited information may be shared with authorized identity verification agencies to meet applicable legal requirements and prevent fraud.

4.3 Legal Authorities

We are legally required to provide information in response to applicable laws, court orders, or legitimate requests from government authorities.

4.4 Technology Service Providers

We work with trusted providers for cloud hosting, security monitoring, and technical infrastructure management. All such providers are contractually bound to uphold our privacy standards.

7u7bd uses industry-standard technologies and practices to ensure the highest level of security for your information:

• SSL Encryption: Our website and services use 256-bit SSL encryption, which provides full protection during data transmission.
• Password Hashing: All passwords are stored using strong hashing algorithms — no one can view your password directly.
• Firewall and Anti-DDoS Protection: Our servers are protected by advanced firewalls and cyber attack prevention systems.
• Two-Factor Authentication (2FA): Two-factor authentication is available to keep your account secure.
• Regular Security Audits: The security of our systems is regularly tested and reviewed.
• Restricted Access: Only authorized staff can access specific data required for their designated tasks.

However, transmitting information over the internet is not entirely without risk. We are committed to providing the highest level of protection, but we cannot fully guarantee against any security breach.

7u7bd retains your personal information for as long as necessary to fulfill the purpose for which it was collected:

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Certain information may be retained for a specified period after account closure in accordance with legal obligations.
• Financial Transaction Records: Retained for the period required under applicable financial laws and regulations.
• Legal Disputes: Relevant information will be retained until the related dispute is fully resolved.

Once the retention period ends, we securely delete or anonymize your information.

7u7bd uses cookies and similar technologies to improve your browsing experience:

7.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain your login session, store security tokens, and remember your preferences. Blocking these cookies will prevent the platform from working properly.

7.2 Functionality Cookies

These cookies help remember your language preferences, theme settings, and customization options. They are needed to provide a personalized experience on each visit.

7.3 Analytics Cookies

These cookies are used to understand which pages are most visited and how users interact with the platform. This helps us improve our services.

You can block or delete cookies from your browser settings. However, blocking essential cookies may cause some parts of the service to stop working properly.

You have certain important rights over your personal information:

• Right to Access: You can request to know what information 7u7bd holds about you.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Object to Processing: In specific cases you can object to the processing of your information.
• Right to Data Portability: You can request your information in a structured, commonly usable format.
• Right to Withdraw Consent: For any information processed on the basis of consent, you can withdraw that consent at any time.

To exercise these rights, please email [email protected] or contact our 24/7 live chat support.

7u7bd strictly does not provide services to anyone under 21 years of age. Our platform is for users aged 21 and above only.

We do not intentionally collect any information from minors. If we become aware that a minor is using our services, we will immediately close their account and delete all collected information.

To verify age, we collect date of birth and ID document information at the time of registration. Additional verification documents may be requested in cases of doubt.

7u7bd places the highest importance on responsible gaming. To this end, we analyze information relating to your gaming behavior:

• To identify unusual or risky gaming behavior.
• To offer voluntary deposit limits or break options when needed.
• To direct problem gamblers toward support resources.

To learn more about responsible gaming, please visit our Responsible Gaming page.

7u7bd primarily serves users in Bangladesh. However, some of our technology service providers may be international organizations. In such cases:

• All data is transferred using industry-standard encryption technology.
• International service providers are contractually bound to follow our privacy standards.
• We ensure that information transferred to third parties is protected in a manner consistent with this policy.

7u7bd reserves the right to update or change this privacy policy as needed. For any significant changes:

• The updated date will be noted on this page.
• We will try to notify registered users by email.
• A notice may be displayed on the platform for important changes.

Continuing to use our platform after changes have been made will be taken as your agreement to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24 hours a day, 7 days a week

We take all complaints and requests seriously and try to respond as quickly as possible. Our customer support team is active 24 hours a day, 7 days a week and is always ready to speak with you in Bengali.

We believe that protecting your right to privacy is our fundamental responsibility. 7u7bd is committed to always being a safe, transparent, and trustworthy platform.